Shipping Policy

Turnaround


Amatyzt works with designers all over the world who make one of a kind and limited edition pieces.  Many of these products are either made on demand or in the case of rings, resized for the customer.  So we post the lead time on all product descriptions so you know how long it will take before that product is shipped.  Items that do not specify a shipping lead time are shipped within 4 business days (probably sooner).  If you want a product shipped earlier than the ship time within the product description, contact us and we will see if the designer can expedite it for you.


Carriers

Our products are shipped directly from the designer’s studio, wherever that may be in the world.  The United States Post office is used for standard shipping from US based designers.  We have contracted with UPS to offer expedited worldwide shipping.  But you may also elect to go with the more cost effective option of using the local postal service within that designer’s country.  This is only available for products under $500 and in countries where the local post office has a reputation for safe and reliable shipping.  DHL is used for Lebanon and other locations that UPS does not service.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.  Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

All our products are shipped directly from the designer’s studio regardless if they are located in New York or in Milan. 

 

US Domestic Shipping (from US designer to US address)

  • Flat rate standard shipping is $8.99
  • Free shipping from USPS on orders over $100

International shipping (from designer in one country to customer in another country)

  • Discounted flat rate shipping (between $24.99 - $49.99)
  • Free standard shipping on orders above $1000

Import Tariffs

All products from our international designers are subject to import tariffs based on US law.  Amatyzt will pay all import tariffs on your behalf and has contracted with UPS to clear your products out of customs so you can have it delivered to your home.


Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

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